Instant Search PRO is built and supported by the same person — me. When you write in, you’re talking directly to the developer, not a support tier.
Email support
Best for technical issues, license questions, and anything that needs a screenshot or a URL.
Phone support
For quick questions or if you prefer to talk something through.
Documentation
Installation, license activation, settings, styling, and troubleshooting — most answers are already written down.
What to include in your message
The more of these you send in the first email, the faster I can pin down the issue — often in a single reply:
- Your site URL and, if relevant, the page where the issue appears
- Your WordPress version and Instant Search PRO version
- The email address used for your purchase
- A screenshot or short screen recording of the problem
- Anything that changed recently — a new plugin, theme update, or migration
Pre-sales questions
Not sure if Instant Search PRO fits your site? Wondering about compatibility with your theme, WooCommerce setup, or a specific plugin?
Email me the details and I’ll give you an honest answer — including telling you if the free version is enough for your case. And if PRO doesn’t work out, purchases are covered by the refund policy.
Every message gets a real answer. No canned replies, no bots — support comes straight from the developer who wrote the code.
S.C. 2MTec S.R.L. · Cluj, Romania